| Q |
How do I order?
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| A |
You can order online here or call us on 03-2773 0977.
|
| Q |
How can I pay for my order?
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| A |
We accept MasterCard and Visa. Please call us on 03-2773 0977 for further instructions. |
| Q |
How can I cancel my order?
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| A |
You can cancel an order within 7 days by contacting us on 03-2773 0977. You will need to provide us with your username, password and order number. |
| Q |
What should I do if I experience problems ordering online?
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| A |
You can call Astro Shop Hotline on 03-2773 0977 for assistance. |
| Q |
My credit card has been declined what should I do?
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| A |
Please contact your bank for clarification of declined transaction.
|
| Q |
Can orders be placed from overseas?
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| A |
Orders are accepted from Astro subscribers residing in Malaysia only.
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DELIVERY
|
| Q |
How much does delivery cost?
|
| A |
All products listed on Astro Shop are sold at the nett price. No additional delivery charges will be charge. |
| Q |
How long does delivery take?
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| A |
Delivery should take from 2 - 4 weeks from the date of order. |
| Q |
Can I send products to a different address?
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| A |
Yes you can send your products to a different addresses; just follow the prompts when entering your order details. |
| Q |
My order has not arrived how can I check it?
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| A |
You can call us on 03-2773 0977 for assistance.
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